Free couples guide

When One of You Wants to Fix It and the Other Wants to Be Heard

One of you hears a problem and starts solving it. The other needs to talk it through before they know what they think. Both are reasonable. Together, without translation, they produce one partner feeling dismissed and the other feeling useless.

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PDF · 15 pagesFree · no cost, everSumarie Engelbrecht

Sound familiar?

This is for you if

  • I just want to be listened to and I get given solutions

  • I try to help and somehow that is the wrong thing

  • One of us processes out loud and the other needs to go away and think

  • We have completely different speeds in a conversation

  • I feel like I am doing my best and it keeps landing badly

Two kinds of care that do not look like each other

When someone brings a difficulty to a problem-solver, the solving is not dismissal. It is the form their care takes: they have understood that you are in pain, and they are attempting to remove the source of it. Being told this is unhelpful is genuinely confusing, because from the inside it feels like the most useful thing available.

Equally, when someone talks a problem through at length without wanting any solution, they are not being inefficient. Processing out loud is how they arrive at what they think, and being handed an answer partway through cuts off the mechanism they were using. It also lands as a message that the feeling was an inconvenience to be resolved.

Neither person is doing anything wrong. They are running incompatible protocols and each concluding the other does not care.

The sentence that solves most of this

The intervention with by far the best return is stating your need at the start: "I want to think out loud for ten minutes, I do not need it solved", or "I would actually like your opinion on this one". It takes three seconds and removes almost the entire misunderstanding.

It feels artificial for about a fortnight. Then it becomes normal, and couples who adopt it consistently report that a whole category of argument simply stops happening. The other half of the habit matters too: the listener asking "do you want help with this or do you want me to listen?" rather than guessing.

Common questions

Questions people ask

It runs along that line often enough for the stereotype to exist, and there are plenty of couples where it runs the other way. The guide is written around the two styles rather than around gender, because assuming your role from your gender is a good way to misread yourself.

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When the translation keeps failing

Some of this is style, and some of it is an older hurt using style as its cover. Couples counselling is a reliable way to tell which one you are dealing with.

This guide is for information and is not a substitute for individual counselling. Written by Sumarie Engelbrecht, HPCSA Registered Counsellor (PRC 0042480).